980641 - 1.3 marketplace page does not load

Status: RESOLVED WORKSFORME

(Marketplace Graveyard :: Consumer Pages, defect, P4)

Description

[guigs [:guigs] PST (please needinfo me!)]

Build Information

Device:  Haier
Build ID: 20140305111000
Platform Version: 30.0a1

Description
After first time use and tapping on the marketplace after navigating to settings, the marketplace image does not load. It only has an x and a missing image page. 

This was on an open network.

Comment 1

[Jason Smith [:jsmith]]

I've seen this randomly happen before. I think there's already a bug on file for this.

Comment 2

[krupa raj[:krupa]]

This happens when the wifi connection is not successful. I have seen the wifi status change to "Connected" even though the wifi has not connected.

Comment 3

[Chuck Harmston [:chuck]]

This could also be due to the system date being incorrect. That causes SSL certs on our CDN to be invalid, so assets fail to load.

Can you provide reliable STR?

Comment 4

[krupa raj[:krupa]]

Attachment: screenshot

Comment 5

[krupa raj[:krupa]]

I hit this error on 1.3 hamachi while just loading marketplace.
 only related entry in logcat is  (no errors)
03-26 19:20:54.469 E/GeckoConsole(  492): Content JS LOG at app://marketplace.firefox.com/main.js:5 in log: [yulelog] Checking for network connection ...
03-26 19:20:54.469 E/GeckoConsole(  492): Content JS LOG at app://marketplace.firefox.com/main.js:5 in log: [yulelog] Network connection found; showing iframe ...

Comment 7

[guigs [:guigs] PST (please needinfo me!)]

Attachment: untrustedcertificate.jpg

This was the other issue after restarting it?

Comment 8

[Andy McKay]

This works for me and we have no reliable STR or sure if its the marketplace.

Comment 9

[Joshua Mitchell (Inactive)]

Issue is resolved - clearing old keywords - qa-wanted clean-up